Yealink IP Phones

The Real Dates — Not the Rumours

Here is exactly what happened, with dates you can verify on Yeastar’s own website. The S100 and S300 reached end of sale on 1 July 2022. The S412, S20 and S50 followed within the year after. End of sale means one thing only: no new units are manufactured. It does not mean your system stopped being supported, and it does not mean it stopped working — thousands of S-Series systems run across the UAE today, including many we look after.

What matters for your planning is Yeastar’s published end-of-life policy. After end of sale, Yeastar provides bug fixes and patches for critical problems for the first year, and then attempts fixes for a further four years at its own discretion. Spare parts run through the returns process for as long as inventory lasts. Put plainly: for the S100 and S300, that support window runs out during 2027. The smaller models follow roughly a year behind. Your system will not switch off on that date — it will simply be on its own from then. A phone system that is on its own is fine on the day nothing goes wrong. The question every S-Series owner should answer calmly, this year, is what the plan is for the day something does.

Where You Are Right Now — Three Situations

The S-Series Range — As Built

Yeastar PBX Dubai UAE — Adopting a VoIP Telephone system in Dubai is one of the most highly productive communication methods for any business ranging from small to midsize. Yeastar on-premise IP-based PBX systems effectively put your business communications. The New Yeastar S-series built with the company’s core principles of reliability, dependability, and affordability in mind. Yeastar telephone system makes it possible for even the smallest and most frugal businesses to enjoy the features mostly big companies had. Yeastar PBX Systems in UAE designed with small and medium enterprises in mind, and yet offers a professional level of product quality and usability.

Yeastar S Series VoIP PABX in Dubai support almost any connection – from SIP/IAX to E1/T1 and even cellular networks and links to the PSTN Lines. The Modular Design of this PBX System allows you to choose the type of line you want. As a stand-alone telephone system, the Yeastar Telephone system in Abu Dhabi offers features of the kind never before seen to small businesses. The number of user capacity of this PABX System ranging from 20 to 500. This Telephone System in UAE offered a high level of security and easy management. The built-in firewall, TLS, SRTP ensure the VoIP Security. The Highly user-friendly web interface offers easy configuration. On top of that Yeastar offer, highly secure remote management solution allowing you to monitor and manage your premise telephone system remotely. The inbuilt VPN Server APP in Yeastar PBX Phone System ensure secure connectivity of remote locations without a VPN Firewall.

Yeastar UAE offers several features without any licensing Fee or per user license. It supports IVR, Voice Mail, Call Recording, Call Detail Records, Fax To Email, Free Linkus Mobile app and LDAP Server. Yeastar telephone system comes as a compelling package indeed. The S Series models include S20, S50, S100, and S300. Yeastar IP PBX in UAE continues to impress with a versatile and powerful range of VoIP enabled systems for the small to medium enterprise. Unlike other brands, Yeastar offers a fully scalable telephonic system to meet with your call and communication requirements with efficiency and effectiveness. Designed to produce exceptional quality in performance and its calling functions, Yeastar ranges support anywhere from 10 to 60 calls concurrently and up to 300 users at a time, expanded to 500 in its S300 IP PBX models. Looking at the features and functionality of the Yeastar telephone systems, make a sound investment decision.

Keep It or Move — The Honest Decision

Nobody on this page will push you to replace a working system. That is not how we have operated in Dubai since 2010, and it is not how this decision should be made. Here is the frame we use with our own customers.

Where S-Series Owners Move Next

Yeastar’s official successor line is the P-Series — the P560 replacing the S100, the P570 replacing the S300, and the P550 covering businesses served by the S412, S20 and S50. Current appliances are listed in our Yeastar P-Series section. But for many S-Series owners in Dubai, the more interesting path is the one that did not exist when you bought your S20: the Yeastar Software PBX Edition. The same P-Series system, delivered as software instead of a box — it runs on a small server or virtual machine in your office, and the licence is generated to your actual size, starting as small as four simultaneous calls and growing with you. No appliance to buy, no fixed capacity ceiling, and when the hardware underneath it ages, you move the software — not the phone system.

What do you actually gain for the effort? The honest answer is that the S-Series was built for a world where everyone sat in the office. The current generation was built for the one you run now. Staff answer the office number on their mobiles from home, from site visits, from Kerala or Cairo — as normal extensions, without the VPN setup the S-Series needed for remote work. Reception sees who is free before transferring. Calls can be handled from a web page as easily as from a desk phone. Video meetings, call queues with live wallboards, and WhatsApp-era customer channels sit in the same system instead of beside it. None of this is a reason to panic out of a working S20 — it is the reason the move, when you make it, feels like an upgrade rather than a replacement.

If your S-Series carries analogue lines or GSM connections today, those continue through dedicated gateway units from our Yeastar gateway range — FXS for analogue phones and fax, FXO for analogue lines, and cellular gateways where a mobile number belongs to the business. The line types you built the S-Series around do not block the move; they plug into it.

The Migration — What Actually Moves With You

This is the part every owner worries about and almost nobody explains. Yeastar built an official migration tool for exactly this journey: it installs on the S-Series, takes a full configuration backup, and that backup restores into a P-Series system — appliance or Software Edition — with your configuration retained. Extensions keep their numbers. Trunks keep their settings. Inbound and outbound call routing arrives already built. For complex setups, Yeastar’s support team additionally assists with structured exports of extensions, trunk settings and routes, so even heavily customised systems move in an organised way rather than by memory.

Here is how we run it as a service, in order: a pre-migration health check on the S-Series, firmware brought to the required version, a verified full backup taken and copied off the unit, the new system licensed to your real size, the configuration restored and checked line by line, your existing phones re-registered, a parallel test with your Etisalat or du trunks, and the final cutover after working hours so the office never hears a gap. One honest commitment on top: before cutover, we confirm with you exactly which items move automatically and which we carry across by hand — nothing is assumed, and nothing you rely on gets discovered missing on Monday morning.

Your Phones Survive the Move

The handsets on the desks are not part of the problem. Yealink desk phones from our IP phone range and cordless handsets from the DECT range simply re-register to the new system — same phones, same desks, same numbers. The investment you made in handsets carries forward completely, and auto-provisioning re-configures them in one batch rather than desk by desk.

Yeastar S-Series Dubai — Questions Owners Actually Ask

Yeastar S-Series Dubai — Key Facts

The Yeastar S-Series (S20, S50, S100, S300, S412) reached end of sale between July 2022 and mid-2023, with the P560, P570 and P550 named as official replacements. Under Yeastar’s published end-of-life policy, the support window for the S100 and S300 runs out during 2027, with smaller models roughly a year behind. Existing systems continue working and are serviced in Dubai, with D30, EX08 and EX30 expansion cards held in local stock. Configurations migrate to the P-Series or the Software PBX Edition through Yeastar’s official migration tool, retaining extensions, trunks and call routing, and existing Yealink desk and DECT phones re-register to the new system. Support, spares and after-hours migrations are provided across all 7 UAE emirates, with export supply across the Middle East and Africa.