Description
Yealink YHS36 E2 RJ9 Wired Headset Mono & Dual Dubai
A receptionist in a Dubai office can spend most of the working day moving between calls, visitors and colleagues standing at the desk. A sales agent may sit through dozens of conversations with another team member less than 2 metres away. In both cases, the headset becomes part of the workstation for hours at a time. Weight, microphone position and the way it connects to the desk phone matter more than flashy extras.
The Yealink YHS36 E2 is made for that job. It is a wired QD-to-RJ9 headset for compatible Yealink desk phones, available in mono and dual-ear versions. No charging. No wireless pairing. No battery to manage halfway through a shift. The Mono weighs 81 g, while the Dual weighs 129 g, so even before looking at specifications you can decide which version suits the way your team actually works.
81 g
YHS36 E2 Mono
129 g
YHS36 E2 Dual
35 mm
Speaker Driver
300°
Adjustable Mic Boom
Mono or Dual — Which YHS36 E2 Should You Order?
The headset electronics are built around the same office-call use case, but the wearing style changes how the product feels during a full shift. That difference matters in Dubai reception areas, help desks and sales floors where staff may keep a headset on for several hours rather than picking it up for one occasional call.
| Version | Weight | Practical Fit |
|---|---|---|
| YHS36 E2 Mono | 81 g | Reception, front desk, supervisors and shared offices where one ear needs to remain open to the room. |
| YHS36 E2 Dual | 129 g | Call centres, telesales, customer support and busier offices where covering both ears helps staff stay focused on the caller. |
For a front desk in JLT or Business Bay, I would normally look at the Mono first. The user can hear the caller through one side while still responding to a visitor standing at the counter. Put the same user into an outbound sales team with 20 agents working in the same room and the Dual starts to make more sense. Two different jobs. Same headset family.
A Desk-Phone Headset, Not a USB Laptop Headset
This is the point to check before placing the order. The YHS36 E2 uses a Quick Disconnect connection leading to RJ9 for compatible Yealink desk phones. It is not the USB version you plug directly into a Windows laptop, MacBook or docking station.
Check the phone before ordering
If your staff take calls mainly through Microsoft Teams, Zoom or another PC softphone, the YHS36 E2 RJ9 version may not be the correct connection. For computer users, see the Yealink headset range for USB, Bluetooth and DECT models. For desk-phone users, send us the exact Yealink phone model and we can confirm the correct headset connection before supply.
That small check prevents one of the most common headset-ordering mistakes in UAE offices: buying by headset name without checking the connector on the actual telephone. A team using physical Yealink desk phones has a different requirement from a team making every call from a browser or Teams desktop client.
What the E2 Changes for All-Day Wear
The YHS36 E2 Mono is 81 g and the Dual is 129 g. Those numbers are useful because headset weight becomes noticeable after the first hour, not the first minute. In a call-centre seat where the headset stays on from the morning shift through repeated customer calls, removing unnecessary weight can make a real difference to how often staff adjust or remove it.
Memory-Foam Ear Cushions
Both YHS36 E2 wearing styles use soft memory-foam ear cushions. For users taking calls through a full 8-hour office day, the cushion is the part touching the head continuously. In Dubai offices where air-conditioning can run hard for much of the year, a lighter wired headset with soft contact points can be more practical than adding the weight of a battery and wireless electronics that the user doesn’t need.
300° Adjustable Boom
The microphone boom rotates through 300°. Users can position the microphone on the side they prefer and move it closer to the mouth for consistent voice pickup. This is useful on hot desks where the same station may be used by 2 or 3 staff members across different shifts.
Quick Disconnect for Desk Use
The QD connection lets the user separate the headset from the lower cable without removing the complete headset from the desk setup. That makes more sense in reception and support environments than repeatedly pulling an RJ9 plug from the telephone itself.
Voice and Speaker Specifications
A wired business headset doesn’t need a long list of wireless features. What matters is what sits between the caller and the user: the speaker driver, microphone and boom position. The YHS36 E2 uses 35 mm speakers with a 20 Hz to 20 kHz response range and a uni-directional MEMS microphone with a 100 Hz to 14 kHz response range.
That directional microphone design is particularly relevant at a service desk or sales floor. The microphone is intended to favour the user’s voice rather than collect sound evenly from every direction. In a glass-partition office in DIFC, or a DMCC sales office with neighbouring desks close together, positioning the boom correctly can reduce how much surrounding conversation reaches the other end of the call.
Technical Specifications — Yealink YHS36 E2
| Specification | Detail |
|---|---|
| Product Type | Wired office and call-centre headset |
| Connection | Quick Disconnect to RJ9 |
| Wearing Styles | Mono and Dual |
| Mono Part Number | 1308251 |
| Dual Part Number | 1308250 |
| Mono Weight | 81 g |
| Dual Weight | 129 g |
| Speaker Driver | 35 mm |
| Speaker Frequency Response | 20 Hz–20 kHz |
| Speaker Impedance | 32 ±4.8 Ω |
| Microphone | Uni-directional MEMS microphone |
| Microphone Frequency Response | 100 Hz–14 kHz |
| Microphone Sensitivity | -44 dB re. 1V/Pa |
| Boom Adjustment | 300° |
| Ear Cushions | Soft memory foam |
Where the YHS36 E2 Fits in a Dubai Office
The YHS36 E2 fits fixed desk-phone positions: reception counters, telesales desks, customer-service teams, hotel front desks, clinic reception areas and administrative offices. Pair it with a compatible Yealink telephone from the Yealink IP phone range when the user’s normal job is answering and placing calls from a physical desk phone.
| Workstation | Suggested Version | Why |
|---|---|---|
| Reception / Front Desk | Mono | One ear remains open for visitors and colleagues. |
| Sales Desk | Dual | Two-ear wearing style suits longer call blocks in shared offices. |
| Call Centre | Dual | 129 g dual-ear version for repeated desk-phone calls. |
| Supervisor / Shared Desk | Mono | 81 g and open-ear awareness for conversations around the workstation. |
Not the right fit?
If the user walks around the office while talking, works mainly from a laptop, or needs active noise cancellation for travel, choose a wireless or USB model from our Yealink headsets in Dubai instead. The YHS36 E2 makes most sense when the user stays at a compatible Yealink desk phone and wants a simple wired connection with no battery management.
Desk-Phone Compatibility — Check the Exact Model First
The YHS36 E2 is designed for compatible Yealink desk phones using its QD-to-RJ9 connection. We don’t publish a blanket “works with every Yealink phone” statement because the actual headset port and supported accessories vary by phone family and generation.
The safe way to order is simple: send us the model written on the phone — for example, the exact T-series or other Yealink model — and we check the connection before dispatch. For a 30-seat sales floor, that check matters. Ordering 30 headsets with the wrong interface creates a much bigger problem than checking one phone first.
If you’re replacing desk phones at the same time, see our Yealink IP phones in Dubai. For teams moving away from physical phones and onto PC calling, the Yealink headset range also includes USB, Bluetooth and DECT options better suited to laptop-based calling.
What’s in the Box
The supplied configuration is built around the headset and its wired desk-phone connection. The exact packaging may differ between Mono and Dual stock, so quotations should always reference the requested part number: 1308251 for Mono or 1308250 for Dual.
Not included — order separately if needed
Desk phone, USB adaptor, Bluetooth dongle, DECT base, charging stand and PC headset interface are not part of the YHS36 E2 desk-phone setup. If your requirement includes computer calling as well as a physical phone, tell us before ordering so we can match the headset type to the workstation.
Why a Wired Headset Still Makes Sense
Not every desk needs wireless. A receptionist sitting 1 metre from the telephone doesn’t gain much from adding a battery, charging routine and wireless pairing process. The same goes for many call-centre seats where the agent remains at one workstation for the full shift.
With the YHS36 E2 there is no battery runtime to track. No charging stand occupying another power socket. No headset that was left off its charger overnight and starts the morning at 15 percent. The cable stays connected to the phone and the headset is ready when the next call arrives.
That simplicity is useful in Dubai offices with hot desks as well. New user sits down, adjusts the 300° boom, takes the call. Done. For teams that genuinely need to move between desks or walk around while talking, use a DECT or Bluetooth model instead rather than forcing a wired product into the wrong job.
YHS36 E2 for Reception, Sales and Support Teams
Reception desks: the Mono version is the usual starting point. One ear stays open, so the receptionist can answer the caller while still hearing a visitor at the counter or a colleague speaking nearby.
Sales desks: the Dual version makes more sense when staff spend long blocks of the day on outbound calls. In a shared office with glass partitions and 10 or 20 people talking at once, covering both ears helps the user concentrate on the conversation rather than every voice around them.
Customer support: fixed desks, repeated calls and predictable workstation layouts are exactly where a QD-to-RJ9 headset fits. There is little value in adding mobility if the employee’s job keeps them at the screen and desk phone anyway.
Clinics and hospitality: front-desk users often need to speak to a caller, a colleague and a walk-in customer within the same minute. The 81 g Mono version keeps one ear available to the room without forcing the user to remove the headset every time someone approaches the desk.
Stock & Availability: Yealink YHS36 E2 in stock in Dubai. Same-day quote on WhatsApp. Project quantities available for offices, call centres and reseller orders. Ships to Africa, GCC and South Asia.
Yealink YHS36 E2 Supply Across UAE
Yealink YHS36 E2 UAE supply is available across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. For larger deployments, send the phone model, required quantity and whether you need Mono, Dual or a mix of both.
For offices in DIFC, DMCC, JLT and Business Bay, bulk headset orders are normally easiest to plan by user role rather than giving everyone the same model. Reception may need Mono. Sales may prefer Dual. Managers moving between laptop calls and desk-phone calls may need a different USB or wireless headset altogether.
Related Yealink Products for the Same Desk
A headset order usually sits inside a larger desk-phone rollout. These are the product groups we normally check at the same time:
- Yealink Headsets — compare wired, USB, Bluetooth and DECT models before standardising an office.
- Yealink IP Phones — desk phones for reception, sales, management and shared workstations.
- Yealink Accessories — headset adaptors, dongles and other desk-phone accessories where required.
- Yealink UH Series — a better direction when the user needs a direct USB connection to a PC.
- Yealink WH Series — DECT headset options for staff who need to leave the desk while remaining on calls.
- Yealink BH Series — Bluetooth headsets for mobile, laptop and hybrid-work users.
- Yealink Microsoft Teams Devices — for offices moving away from desk-phone calling toward Teams-based workstations.
For Call-Centre and Multi-Desk Projects
A 5-user order is straightforward. A 50-user order needs a little more thought. Before a larger deployment we normally confirm the desk-phone model, user role, Mono versus Dual split and whether any staff actually work from PCs rather than physical phones.
That avoids ending up with 50 identical headsets in an office where 15 reception and supervisor users really needed Mono, 25 call agents needed Dual, and 10 laptop-based staff needed USB. One inventory line looks tidy on a spreadsheet. It doesn’t always match how the office works.
YHS36 E2 Export from Dubai
We supply Yealink headsets from Dubai to IT resellers, enterprise procurement teams and office-communications installers across South Africa, Nigeria, Kenya, Ghana and Egypt. Project quantities can be packed as Mono, Dual or mixed orders depending on the customer requirement.
FOB Dubai pricing is available for volume orders. For reseller enquiries, send the required quantity, destination country and whether the end customer is using Yealink desk phones or PC softphones so the correct headset family can be quoted.
For multi-site projects, we can prepare one headset mix for reception desks and another for call agents rather than forcing the same wearing style across every user.
WhatsApp +971 55 986 3697 with the project quantity and destination. Dubai stock can also ship to GCC and South Asia alongside UAE orders.
About Yealink Dubai — Authorised Yealink Distributor
Yealink Dubai is an authorised Yealink distributor in Dubai, UAE. Yealink YHS36 E2 in stock with supply and installation across all 7 UAE emirates. Contact: +971 4 450 4145. Since 2010.
Frequently Asked Questions
Will the Yealink YHS36 E2 work with my desk phone?
The YHS36 E2 uses a QD-to-RJ9 connection and is intended for compatible Yealink desk phones. Send us the exact model printed on your phone before ordering and we will confirm the correct headset connection. This is especially important for bulk orders.
Should I buy the YHS36 E2 Mono or Dual?
Choose Mono if the user still needs to hear visitors or colleagues around the desk. It weighs 81 g. Choose Dual for sales, support and call-centre users who spend longer periods on calls and prefer both ears covered. The Dual weighs 129 g.
Can I plug the YHS36 E2 directly into my laptop for Microsoft Teams?
Not this RJ9 version. The YHS36 E2 is designed around a compatible desk-phone connection. If your main calling device is a Windows PC, Mac or docking station, choose a Yealink USB, Bluetooth or DECT headset instead.
Does the YHS36 E2 need charging?
No. It is a wired headset, so there is no battery to charge and no wireless pairing process. That makes it particularly suitable for fixed reception, sales and support desks where the user remains at the workstation.
Can you supply YHS36 E2 headsets for a call centre in Abu Dhabi or Dubai?
Yes. We supply project quantities across Abu Dhabi, Dubai, Sharjah and all 7 UAE emirates. Send the desk-phone model, number of users and preferred Mono/Dual split on WhatsApp so the connection and quantity can be checked before dispatch.
Is the Yealink YHS36 E2 in stock in Dubai?
Dubai stock is available for YHS36 E2 orders, subject to the current Mono and Dual quantity on hand. Same-day quotations and project pricing are available on WhatsApp at +971 55 986 3697.
Yealink YHS36 E2 in stock in Dubai. Supply across all 7 UAE emirates. Send us your desk-phone model and required quantity and we’ll confirm the correct Mono or Dual version before dispatch. Monday to Saturday, 8AM to 6PM.
